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Join the fastest growing Spa in the UK

Join the PURE Team

Join the UK’s fastest growing Spa & Beauty Company offering excellent career progression and development opportunities.

Awarded ‘Employer of the Year’ in 2019 by the Professional Beauty Awards PURE Spa and Beauty pride themselves in offering luxury spa therapies and beauty treatments in one, convenient place whilst offering luxury British brands such as Elemis, ESPA, IMAGE Skincare, Leighton Denny and OPI, as well as becoming the UK’s leading marketplace in clean and natural beauty and skincare products.

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PURE Spa & Beauty

PURE Spa & Beauty is a multi award winning independent spa, beauty and well-being company with 20 locations across the UK. Please note this post will be worked from one of our 20 Spas, ideally head office in Edinburgh.

The Role

As a WebTeam Sales/Customer Assistant, you enjoy working with the people and are a confident communicator both in email and phone communications, with a good standard of written and spoken English. You have a passion for the beauty industry and enjoy working in a sales and in a customer service team environment. You are friendly, approachable, caring and trustworthy, and should portray a good standard of professionalism in your approach to work.

 Responsbilities

Your duties will be to take bookings in the PURE booking system via the PURE call centre. You will receive bookings via phone, live chat, email system and social channels. Your aim is to work as work as a team to support the spa/salon teams. You will be expected to attend team brief meetings, meet individual booking and sales targets, complete outbound customer sales calls, follow PURE virtual client journey, inform clients of PURE marketing and up-sell services. Your key focus is to maximise the appointment diary through effective diary management, and maximise opportunities to increase sales and utilisation through up-selling additional treatments, retail or gift cards.

We also have a Club PURE client database, you will be expected to update customer details in PURE system and keep the data up to date. Other duties include processing webshop orders, answer queries on live chat and social media, respond to online customer reviews, keep your area clean and tidy and other duties as advised by your line manager/supervisor.

 The Package

When you join PURE, you will be given a full training induction into PURE, and full training on the PURE client journey, customer care, home care products, the PURE product range, spa reception and all customer care processes.

Benefits:

• Real Living Wage, award-winning employer

• Career development and progression opportunities

• Opportunity for commission and incentive bonuses

• 29 days holiday per year (pro rata)

• Free treatment every month

• Free use of Spa Facilities/ Gym Membership at applicable locations

• VIP discounts for family & friends

• Get your birthday off after 1 year of service

• Staff pension enrollment

• Extra holidays for 5/10 years of service

• Referral program

• Product and Treatment Discounts

Job Type: Full-time, Permanent

Salary: £10.00 per hour

Apply with a recent CV today to jobs@purespauk.com

Current Vacancies
We're currently looking for 1 x Full time and 1 x Part Time Beauty Therapist in the Edinburgh area.

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Pure Spa & Beauty
PURE Spa & Beauty’s philosophy is simple — to combine essential spa and beauty treatments for time-starved individuals. Awarded ‘Employer of the Year’ in 2019 by the Professional Beauty Awards, PURE Spa and Beauty pride themselves in offering luxury spa therapies and beauty treatments in one convenient place.


The Role
The Spa Manager in Moness will take full responsibility of the strategic and daily running of the spa. This role is focused on delivering excellent client care and achieving the highest standard of treatments within the salon.

The main responsibilities are:
• People management
• Training & quality control implementation
• Commercial & financial development
• Customer service
• Daily and weekly senior management duties

Requirements
Please apply with a recent CV if you:
• Have NVQ Beauty Therapy Level 3 or equivalent
• Massage Therapy qualification
• Minimum one year experience working in a spa
• Feel comfortable working with and guiding a team of talented therapists


The Package
The role offers flexible working, with bonuses and commission on top of wages.

We offer our therapists a fantastic benefits package including:

• Competitive salary with award-winning employer
• Full, ongoing training provided through a mix of in-house and external courses
• Career development and progression opportunities
• Opportunity for commission and incentive bonuses
• 29 days holiday per year (pro rata)
• Uniform provided
• Free treatment every month
• Free use of spa facilities/gym membership at applicable locations
• Bonus scheme
• VIP discounts for family & friends
• Get your birthday off after 1 year of service
• Staff pension enrollment
• Extra holidays for 5/10 years of service
• Referral program
• Product and treatment Discounts


Please apply with a recent CV to jobs@purespauk.com
Job Type: Full-time
Salary: From £24,000.00 per yea

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Working as a Spa & Beauty Therapist at PURE